Maintenance Request Form Template

About

The Maintenance Request Form Template is built for property managers, landlords, office admins, and facility supervisors who need a reliable way to gather and track repair or maintenance requests. By offering a user-friendly, structured form, this template ensures nothing is missed — from the requester’s contact information to the specific problem and urgency level. Whether you're managing a single property or multiple locations, this form helps streamline repair workflows and track open issues with ease.  

Key Features of Our Maintenance Request Form Template:

1. Inputs

1. Text Field: Allows the requester to enter their full name, so your team knows who is reporting the issue and can follow up if necessary.

2. Email Field: Collects the requester's email address to send status updates or request further details.

3. Phone Field: Offers an alternative way to reach the requester for urgent or complex maintenance needs.

4. Text Field: Ensures maintenance teams know exactly where the issue is located within a property or complex.

5. Dropdown: Lets users select from predefined categories (e.g., plumbing, electrical, HVAC, general) to help route the request to the appropriate team or vendor.

6. Textarea:Gives the requester space to explain the issue in detail. This helps technicians understand the problem better before visiting the site.

7. File Upload Field: Allows users to attach photos of the issue, such as leaks, damage, or appliance problems — reducing the chance of miscommunication.

8. Date Field: Lets tenants or employees request a specific date for the repair, improving scheduling and tenant satisfaction.

2. Simplifies Work Order Management

1. By standardizing how requests are submitted, this template reduces back-and-forth communication and ensures each submission includes the right information from the start.

3. Improves Response Times

1. With clearly labeled fields and structured data, your maintenance or facilities team can prioritize and resolve requests faster and more efficiently.

4. Supports Documentation and Tracking

1. Using form responses as digital records makes it easier to monitor recurring issues, track response times, and maintain accountability over time.

5. Mobile-Friendly for On-the-Go Reporting

1. Whether the requester is using a phone, tablet, or desktop, the form works flawlessly across all devices, ensuring issues can be reported anytime, from anywhere.

How to Use the Maintenance Request Form Template

1. 1. Accessing the template: Open your form builder dashboard and select the Templates section.

2. 2. Import the template: Locate the Maintenance Request Form Template and click “Import” to bring it into your workspace.

3. 3. Customize Your Fields: Tailor field labels to suit your property or company language. For instance, you might rename “Property Address” to “Suite Number” or add an additional category in the dropdown.

4. 4. Configure Notifications: Set up automatic email alerts for your maintenance team so they’re notified instantly when a new request is submitted. You can also enable confirmation emails for requesters.

5. 5. Publish the Form: Once customized, embed the form on your website, internal portal, or share it via direct link with tenants or employees.

Streamline Repairs and Maintenance with an Online Form Builder That Works

The Maintenance Request Form Template helps eliminate communication breakdowns, reduce response time, and make your maintenance workflow more professional and efficient. From plumbing issues to appliance repairs, every submission is structured for clarity and action.  

Want to do more than just log repair requests? Our free online form creator makes it easy to build custom forms for property management, tenant communication, inspections, and beyond — all without writing a single line of code. Whether you're managing commercial or residential properties, our form builder gives you the tools to stay organized and responsive.