Freshworks
Verified
Combine Likeable Forms with FreshDesk to auto-create tickets and add new contacts with your form submission data.
About
Delivering exceptional customer service has never been easier with FreshDesk, a powerful platform offering sophisticated AI, advanced ticketing features, and built-in automation. Trusted by over 68,000 businesses worldwide, FreshDesk’s collaboration tools for managing customer support make it an essential solution for any team looking to streamline their customer service processes.
Why Choose FreshDesk:
1. AI-Powered Support: Leverage intelligent automation to improve efficiency and responsiveness.
2. Advanced Ticketing: Handle customer inquiries and support requests with ease, using FreshDesk’s robust ticketing system.
3. Built-In Automation: Automate workflows and responses to ensure a seamless customer experience.
4. Trusted by 68,000+ Businesses: FreshDesk is relied on by businesses of all sizes to deliver exceptional support.
Key Features of the Integration:
1. Automatic Ticket Creation: Instantly create new support tickets in FreshDesk from form submissions, streamlining your workflow.
2. Easy Field Mapping: Map dynamic form data such as subject, message body, customer names, and reply-to emails directly to FreshDesk tickets.
3. Organized Ticket Management: Stay on top of your support requests by assigning ticket priorities with customizable tags.
4. File Uploads: Attach files from form submissions to tickets, ensuring all necessary documentation is included.
5. Seamless Communication: Send and receive replies directly from your FreshDesk account, keeping everything within one platform.
The Likeable Forms + FreshDesk integration makes it easy to manage your customer support directly from FreshDesk, with real-time ticket creation. Setup is quick and requires only minutes to get set up.